What's included

What goes into a vendor oversight audit

• Audit scope built from the vendor's contracted deliverables and the study's vendor oversight plan, not a generic checklist
• Performance reviewed against contracted timelines, quality metrics, and service levels, with evidence pulled from vendor-held systems and records
• GCP and applicable regulatory requirements checked alongside the vendor's own SOPs, to confirm the vendor is doing what it committed to do
• Recurring audits scheduled across the vendor relationship, frequency set by risk rather than a fixed one-time visit
• Findings routed directly into CAPA management so gaps are tracked to closure, not just reported